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The Arcade Texas LLC endeavor to dispatch online orders from our Warehouses within 48 business hours, however, this can vary depending on business activity. At peak times of the year, such as Christmas Day, Boxing Day, Valentine’s Day, Mother’s Day, Father’s Day and during catalog promotions, processing of online orders and delivery times may be impacted.

A notification will be sent if there is a delay in an order, such as particular items being unavailable.

From time to time some orders may be shipped in more than one box, and from different warehouses, therefore part orders may be received at different times

.

Shipping Within USA & Canada

Here are the shipping times for all orders within USA and Canada. 

Shipping Options Delivery Time Price
Standard Shipping Delivery in 10 – 14 working days $340 (USD)
Express Shipping Delivery in 5 – 8 working days $520 (USD)
1 – 2 day Shipping Delivery in 1 – 2 working days *(Payment through Zelle for
faster processing)
$900(USD)
Free Shipping Delivery in  30 – 37 working days $0.00

* Standard and express shipping are tracked. A tracking number will be emailed to you after your product has been dispatched. Please note that it can take up to 2 working days for your order to be processed and dispatched.

International Shipping

Here are the shipping times for all orders within USA and Canada. 

Shipping Options Delivery Time Price
Standard Shipping Delivery in 20 – 25 working days $540 (USD)
Express Shipping Delivery in 15 – 20 working days $620 (USD)
5 – 7 day Shipping Delivery in 5 – 7 working days *(Payment through Bank Wire for
faster processing)
$1000(USD)
Free Shipping Delivery in  30 – 37 working days $0.00

* Standard and express shipping are tracked. A tracking number will be emailed to you after your product has been dispatched. Please note that it can take up to 2 working days for your order to be processed and dispatched.

Shipping Carries

The Arcade Texas uses a number of shipping carriers to deliver online orders.

After our shipping carrier has collected parcels from our warehouse we have no control over the time taken to deliver your parcel.

Please contact your allocated shipping carrier for clarification of the updated expected delivery date, if there is a delay in the delivery of your online parcel.

The name of the shipping carrier and tracking number (Fore expedite shipping) will appear in your order notification after your online order has been dispatched from our distribution centre.

How to Order

Ordering from our shop is fast and easy. Just follow these simple steps bellow:

  • Search for your product in our shop
  • Click on the add to cart button
  • Proceed to checkout and fill your information and place your order.

Returns & Exchanges

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

How to Return an Item

To return an item, please email customer service at returns@thearcadetxas.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address: 100 N College St B101, Waxahachie, TX 75165, United States

Attn: Returns RMA 100 N College St B101, Waxahachie, TX 75165, United States  Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.  Please Note  A 10% restocking fee will be charged for all returns.    

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

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